> ## Documentation Index
> Fetch the complete documentation index at: https://docs.eigi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Video Avatars

> Create immersive video experiences with AI-powered digital avatars that bring your agents to life

## Overview

Video avatars transform your AI agents from voices into visual entities. Create face-to-face interactions that feel personal and engaging, perfect for scenarios where visual presence enhances the experience.

<Info>
  Video avatars add a human-like visual element to your AI conversations,
  creating more engaging and memorable interactions.
</Info>

***

## What Are Video Avatars?

Video avatars are AI-generated visual representations that:

* **Speak in sync** with your agent's voice responses
* **Show natural expressions** and lip movements
* **Create presence** for video-first experiences
* **Represent your brand** with professional appearances

<CardGroup cols={2}>
  <Card title="Lifelike Appearance" icon="user">
    Realistic digital humans with natural movements and expressions
  </Card>

  <Card title="Perfect Lip Sync" icon="lips">
    Synchronized lip movements that match spoken content precisely
  </Card>

  <Card title="Consistent Availability" icon="clock">
    Always-on presence without scheduling constraints
  </Card>

  <Card title="Scalable Interactions" icon="users">
    Engage thousands of users simultaneously with the same avatar
  </Card>
</CardGroup>

***

## Avatar Library

### Pre-Built Avatars

Choose from a diverse selection of professional avatars:

| Category                   | Description                                         |
| -------------------------- | --------------------------------------------------- |
| **Business Professional**  | Suited, polished appearances for corporate contexts |
| **Casual Friendly**        | Approachable looks for consumer-facing applications |
| **Industry Specific**      | Healthcare, finance, hospitality, and more          |
| **Diverse Representation** | Various ages, ethnicities, and styles               |

### Selecting an Avatar

Consider these factors when choosing:

<AccordionGroup>
  <Accordion title="Brand Alignment" icon="building">
    Choose an avatar that reflects your brand personality. A tech startup might
    prefer a modern, casual look while a law firm may want a more traditional
    appearance.
  </Accordion>

  <Accordion title="Audience Connection" icon="users">
    Select an avatar your target audience will relate to. Age, style, and
    demeanor should resonate with who you're trying to reach.
  </Accordion>

  <Accordion title="Use Case Fit" icon="puzzle-piece">
    Match the avatar to the interaction type. Customer support might benefit
    from warm, approachable avatars; sales might need confident, professional
    ones.
  </Accordion>
</AccordionGroup>

***

## Custom Avatars

Create personalized video avatars unique to your brand.

### Creating a Custom Avatar

<Steps>
  <Step title="Record Training Video">
    Capture video footage following our guidelines
  </Step>

  <Step title="Submit for Processing">
    Upload your video through the dashboard
  </Step>

  <Step title="Avatar Generation">
    AI processes the video to create your custom avatar
  </Step>

  <Step title="Review & Deploy">
    Preview your avatar and assign it to agents
  </Step>
</Steps>

### Recording Guidelines

For best results when creating custom avatars:

<Tip>
  **Lighting**: Use soft, even lighting on the face. Avoid harsh shadows or
  backlighting.
</Tip>

<Tip>
  **Background**: Use a clean, neutral background. Solid colors work best.
</Tip>

<Tip>**Framing**: Position the subject from chest up, centered in frame.</Tip>

<Tip>
  **Movement**: Include natural head movements and expressions during recording.
</Tip>

***

## Integration

### Enabling Video Avatars

Configure video avatars in your agent settings:

1. Navigate to your agent in the dashboard
2. Select the **Video** tab
3. Choose an avatar from the library or upload custom
4. Configure display settings
5. Save and deploy

### Display Options

Control how the avatar appears:

| Setting        | Options                                 |
| -------------- | --------------------------------------- |
| **Size**       | Small, medium, large, or full-screen    |
| **Position**   | Corner overlay, side panel, or centered |
| **Background** | Default, custom color, or transparent   |
| **Visibility** | Always visible, on speaking, or toggle  |

***

## Use Cases

<CardGroup cols={2}>
  <Card title="Virtual Receptionist" icon="building">
    Greet visitors on your website with a friendly face that can answer
    questions and direct inquiries
  </Card>

  <Card title="Training & Onboarding" icon="graduation-cap">
    Create engaging training experiences with a consistent virtual instructor
  </Card>

  <Card title="Sales Presentations" icon="presentation">
    Deliver personalized sales pitches with a professional avatar representative
  </Card>

  <Card title="Customer Support" icon="headset">
    Add a personal touch to support interactions with face-to-face assistance
  </Card>

  <Card title="Healthcare Communications" icon="heart-pulse">
    Provide patient information with a calming, trustworthy virtual presence
  </Card>

  <Card title="Financial Services" icon="chart-line">
    Explain complex topics with a professional advisor avatar
  </Card>
</CardGroup>

***

## Video Features

### Screen Sharing

During video sessions, enable screen sharing for:

* Product demonstrations
* Technical support walkthroughs
* Document review sessions
* Training scenarios

### Camera Integration

Allow users to enable their camera for:

* Two-way video conversations
* Verification purposes
* Enhanced engagement

***

## Best Practices

### Avatar Selection

<Tip>
  **Test with users**: Get feedback from your target audience before committing
  to an avatar.
</Tip>

<Tip>
  **Consider context**: The same avatar may work for some use cases but not
  others within your organization.
</Tip>

### Conversation Design

<Tip>
  **Account for visual cues**: Users expect facial expressions to match the tone
  of speech.
</Tip>

<Tip>
  **Pace appropriately**: Video interactions benefit from slightly slower pacing
  to allow visual processing.
</Tip>

### Technical Considerations

<Note>
  Video avatars require more bandwidth than voice-only interactions. Ensure your
  users have adequate internet connectivity.
</Note>

***

## Performance & Quality

### Optimizing Video Quality

For the best experience:

* Recommend users have stable internet connections
* Provide fallback to voice-only mode for poor connections
* Use adaptive quality settings when available

### Latency Considerations

Video synthesis adds minimal latency to conversations:

* Avatar response begins as voice synthesis starts
* Lip sync is computed in real-time
* Total added delay is typically imperceptible

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="Avatar not displaying">
    * Check that video is enabled in agent settings - Verify browser supports
      video playback - Ensure stable internet connection - Check for ad blockers
      or security software interference
  </Accordion>

  <Accordion title="Lip sync issues">
    * This may occur with poor network conditions - Try refreshing the session -
      Consider switching to a lower quality setting
  </Accordion>

  <Accordion title="Video quality is poor">
    * Check internet connection speed - Close other bandwidth-intensive
      applications - Try a different browser - Consider time of day and server
      load
  </Accordion>
</AccordionGroup>

***

## Privacy & Compliance

<Warning>
  When using custom avatars based on real people, ensure you have proper consent
  and legal rights.
</Warning>

* Obtain written consent for likeness usage
* Comply with regional data protection regulations
* Disclose AI avatar usage where required
* Maintain records of consent and authorization